After Hours Emergencies
Emergency calls to InTouch Properties are directly handled by our employees, 24 hours a day, every day, including all holidays. An after hours emergency, For single family, town-homes or condos a typical emergency call to InTouch Properties would involve a water pipe leak, sewage back up, or fire damage (if there is a fire, call your local fire department or dial 9-1-1) and may be reported by calling (678) 518-9014. A roof leak, for example, while urgent, is not an emergency call and cannot be repaired until after the end of the rain event and during daytime hours.
- Noisy neighbors
- Illegally parked cars
- Rules violations
- Questions about account balances
- ARC request
While not emergencies, these type of situations are important but are better handled by the Leasing manager during normal office hours rather than the after hours on-call personnel.