Intouch Properties & Management is committed to providing our clients with the property management industry’s best-trained staff. Associa University (AU) makes that a reality; no other management
company dedicates the time and resources to employee education as Associa. The comprehensive professional development program for community and homeowners’ association management provides our professionals — and homeowners and Board members — with online, on-demand courses tailored specifically to best practices established by Associa and recognized throughout the industry.
Created in conjunction with the Professional Management Development Program (PMDP) of the Community Associations Institute (CAI), AU helps ensure our team members achieve the highest levels of management accreditation of any company in the country, with a curriculum that includes:
- Customer service
- Leadership development
- Managerial issues
- Financial preparation for board meetings
- Career development